Thinking of refreshing your On-Hold messaging? Here are five writing tips I use to make scripts more effective. Not only are these great tips for writing on-hold scripts, they will also translate to any type of writing you do.
When a politician tells you that he is honest and will go to bat for the working man, do you automatically believe him? No? Why not? If you’re like most Americans, you don’t trust a politician when he says such things because THEY ALL SAY THAT!
